Service Desk

  • Incident Management
  • Service Requests
  • ¬†Ticketing Tools
  • Call-Center / Service Desk / Help Desk
  • Tier I
  • Tier II
  • User Infrastructure Deployment
  • Service Level Agreements
  • Queue Management
  • Service Desk Consolidation
  • Mobile Support
  • VIP Support
  • Video Teleconferencing (VTC)
  • End User Training

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Datacenter Services

  • Datacenter Facility Management
  • Server Administration
  • Datacenter Consolidation
  • Identity and Access Management
  • Server¬†Virtualization
  • Virtual Desktop Infrastructure
  • Application Virtualization
  • Storage Management
  • Datacenter DR/COOP
  • Datacenter Physical Security
  • Datacenter Automation
  • Database Administration
  • Application Management

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Network Support

  • LAN/WAN Operations
  • Firewalls
  • DHCP
  • DNS
  • NAC
  • Proxy Severs
  • Load Balancers

 

Asset Management

  • Supply Chain Management
  • Inventory Management
  • Software License Management
  • Procurement Management

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ADVANCED CYBER VISION

Advanced Cyber Visions (ACV) offers a wide range of consulting services to its clients. Our highly skilled workforce adopts quality integrated methodologies to deliver value-based solutions to its clients. Our expertise in IT solutions and professional services along with our unique business model that includes client-centric account management offers competitive advantage and acts as a source of great value to our clients.

Advanced Cyber Visions (ACV) exists to solve the critical issues facing our clients, both large and small. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions to help organizations facilitate change, achieve their vision and optimize performance and productivity.

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